At least it seems that way to me. And I have a strong urge to say so.
We have a powerful new tool, the Computer, but not the urge to understand it or use it properly. People feel if they are ignorant, they are better people, especially if they are ignorant of the Computer - which is seen as Evil.
There are good reasons for feeling this way, unconscious reasons. But we should become conscious of them. The Computer (and its networks) have created lots of problems for us, and we should be aware of them.
We can begin by learning how the Computer works - finding out what it really is. I have tried doing this, with scant success. Either people already know this - or they don't know this, and don't want to know this. The later kind, are the most of the people in the population.
Companies, such as the Banks, should have a desk with someone who understands computers sitting there. with a laptop (this is already the case). Customers should feel free to bring their own laptops in and put them on the desk, and explain any problem that they might have.
Costumers should be considered part of the company, and their needs also the Company's needs.
Sunday, January 12, 2020
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