Thursday, January 31, 2019

How Tech Writing has Improved

I worked as a Tech Writer for 20 years, 1980-2000. So I can safely say I am an expert on the subject. Enough to warn any aspiring writers away from the profession.

You will not be writing for the users of products the company makes, but marketing fluff, to make it, and the company look better. Any writing that actually helps the user, will not be looked on very favorably.

This sounds strange, but I have experienced it for myself. And you, as users, have experienced it also. And this is one reason, companies often fail. They don't pay enough attention to their users.

Writing that does help the user, is still being written - by people who know the subject well. Since this is what sells the product, it is written very well. And constantly updated, if users complain, or want to know more.

The user is in control, not the manufacturer.

This is a huge difference from the one inherited from the Industrial Revolution. Where the Industry was in control.

The Computer Industry still exists, but it is being modified into something more user-friendly.

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