Coursera has added a new Help facility you can access at learner.coursera.help.
This morning I decided to use it to cancel some subscriptions I no longer wanted to pay for. But I could not!
On the cancel subsriptions page https://learner.coursera.help/hc/en-us/articles/216348123-Cancel-a-subscription, I could not perform the first step: Open your "My Purchases" page. This page is not there!
There should be a handy link there, asking "Can you do this?/" but there is not this either. This would have told Coursera that they have a problem.
They now have a problem they are not aware of.
Saturday, June 8, 2019
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